Older Hispanic woman seated at a table with a nurse, pointing to a health handout and speaking while the nurse listens, showing a teach-back moment.

Health communication

Clear health materials still need a guide

Clear materials matter, but in health communication, understanding often still depends on guidance, practice, and support.

Recent Posts

Illustration of a health alert traveling across channels, shown with notification icons and a paper airplane.

When health alerts travel: Designing for clarity across channels

Hand cupped behind an ear through a torn yellow paper opening.

When design listens

Side-by-side comparison of two waiting rooms: on the left, a clinical room with rows of blue plastic chairs and a bulletin board; on the right, a warm, inviting space with soft fabric seating, natural light, and patient-friendly posters.

Redesigning the waiting room: Quiet spaces that teach

Woman sitting alone in a waiting room holding a clipboard.

Empathy by design: The healthcare experience through a patient’s eyes

Two simple paper stick figures holding a red thread between them, symbolizing connection, communication, and support.

Infographics as lifelines: Communicating critical health information

Design as care: Making healthcare safer and more human

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