Let’s create something meaningful.
Have a project in mind or want to collaborate? Whether you’re a researcher, organization, or creative partner, I’d love to hear from you.
Common Questions
What are health literacy materials, and why are they important?
Health literacy materials help people understand complex health information by using plain language, visuals, and clear structure. They’re essential for improving communication between health professionals and patients, supporting informed decisions, and reducing confusion and anxiety.
What is a plain language summary?
A plain language summary takes complicated medical research and clinical trial results and translates them into clear, simple language that patients and the general public can easily understand, without needing any medical background or specialized knowledge.
How long does a plain language summary project take?
Timeline depends on the complexity and length of the source material, but most plain language summary design projects take 1-2 weeks from start to finish. This includes design, revisions, and final deliverables. For urgent projects or simpler materials, shorter timelines are often possible.
Can you design infographics from data or text we already have?
Yes. Whether you provide raw data, key points, or draft content, I can transform it into an infographic that communicates the message clearly.
How do you make content easy to understand?
I use plain language, logical structure, clear typography, strong contrast, and informative visuals to make sure your content works for everyone, including those with limited literacy or cognitive challenges.
What does document accessibility mean, and how is it different from plain language?
Plain language makes content easier to understand. Document accessibility makes it usable with assistive technology, like screen readers, and compliant with standards such as WCAG and PDF/UA. A document can be written in plain language and still fail accessibility testing if it isn't built or tagged correctly, so I address both.
Do you test documents with screen readers?
Yes. I test documents with JAWS, NVDA, and VoiceOver to confirm they work correctly with assistive technology, and use tools like PAC to verify WCAG and PDF/UA compliance.
Can you fix PDFs that were scanned or created without accessibility in mind?
Yes. This includes OCR conversion for scanned documents, tagging structure, reading order correction, and remediation for existing InDesign, Word, PowerPoint, and PDF files that don't currently meet WCAG or PDF/UA requirements.
Do you provide ACR documentation?
Yes. I create Accessibility Conformance Reports (ACR) based on the VPAT format, scoped specifically to standalone PDF and document accessibility. This is useful for procurement processes or when you need formal documentation of a document's conformance to WCAG and PDF/UA standards.
Do you offer accessibility training for internal teams?
Yes. I offer hands-on document accessibility training for teams who want to build and maintain accessible files internally, rather than outsourcing every project.
Do you collaborate with health communication or plain language writers?
Yes. I regularly partner with health communication specialists and plain language writers to ensure the content is clear, accurate, and tailored to the intended audience.
What industries do you work with?
I work primarily with healthcare and medical research organizations, including clinical research sponsors, academic institutions, patient advocacy groups, and public health agencies. I also collaborate with publishers, nonprofits, and any organization that needs to communicate complex information clearly and accessibly.
